James Siminoff RSS

I am currently the CEO and Co-Founder of Unsubscribe.com the former CSO of Ditech Networks Nasdaq (DITC) the founder and former CEO of PhoneTag, founder/principal in NobelBiz and founder of GRID.com. This blog is about my life as a serial entrepreneur, husband, traveler, inventor and father.

jsiminoff@PhoneTag.com













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Must be Morse Code

I am really bad at looking at the details on bills but for some reason I looked through the details of the bill for my Verizon Mifi.  What struck me as odd on the bill was that I had received 3 text messages on the devices and was charged $0.60 for it.

When I called customer support, the very nice (really she was nice) agent explained to me that if I wanted she could turn off text messaging.  I asked her how a device that has only one button and no screen could possibly be used for text messaging and without skipping a beat she told me that the device is enabled for text but would not answer how you could see them or how you could possibly send them.  I asked her if I had to tap the button to send a text like morse code, but I do not think she got the joke.

If you have a Mifi I suggest you call in and have them block text messaging as I did today.

Also I talked to a carrier exec who swears that they are not doing this for the extra revenue, the problem is in provisioning things like this they end up not doing the work for custom provisioning which causes issues like this.

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